Privacy Policy
Last updated: July 2, 2026
VitaLymph ("we", "our", "us") values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and share your information when you visit vitalymph.com, place an order, create an account, or otherwise interact with our website and services.
By accessing or using our website, you agree to the practices described in this Privacy Policy.
1. Information We Collect
Depending on how you interact with our website, we may collect the following information.
Personal Information
- Full name
- Billing address
- Shipping address
- Email address
- Phone number
Payment Information
Payments are processed securely through trusted third-party payment providers. We do not store your complete payment card information on our servers.
Order Information
- Purchased products
- Order history
- Shipping preferences
- Returns and refunds
- Customer service requests
Technical Information
When you visit our website, we may automatically collect:
- IP address
- Browser type
- Device information
- Operating system
- Language settings
- Pages visited
- Time spent on pages
- Referring websites
2. How We Use Your Information
We use your information to:
- Process and fulfill orders
- Provide customer support
- Deliver your purchases
- Send order confirmations and shipping updates
- Improve our website and services
- Detect fraud and unauthorized activity
- Comply with legal obligations
- Respond to customer inquiries
- Personalize your shopping experience
With your consent where required, we may also send promotional emails about new products, exclusive offers, and updates.
3. Cookies & Similar Technologies
We use cookies and similar technologies to improve website performance and provide a better shopping experience.
Cookies help us:
- Remember your preferences
- Keep products in your shopping cart
- Analyze website traffic
- Measure advertising performance
- Improve website functionality
You may disable cookies through your browser settings, although some website features may not function correctly.
4. Third-Party Services
To operate our business efficiently, we work with trusted service providers, including:
- Shopify
- Payment providers
- Shipping carriers
- Analytics providers
- Email marketing platforms
- Customer support software
- Advertising platforms
These providers only receive the information necessary to perform their services.
5. Marketing & Advertising
We may use your information to provide personalized advertising through platforms such as:
- Meta
- TikTok
These services may use cookies or similar technologies to display advertisements based on previous interactions with our website.
Where required by applicable law, we will obtain your consent before placing marketing cookies.
6. Data Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, loss, misuse, alteration, or disclosure.
While we strive to use commercially acceptable means to protect your information, no method of electronic transmission or storage is completely secure.
7. Data Retention
We retain personal information only for as long as necessary to:
- Fulfill orders
- Provide customer support
- Meet legal and tax obligations
- Resolve disputes
- Enforce our agreements
When information is no longer required, it is securely deleted or anonymized.
8. Your Rights
Depending on your country of residence, you may have the right to:
- Access your personal information
- Correct inaccurate information
- Request deletion of your personal information
- Restrict certain processing activities
- Object to marketing communications
- Request a copy of your personal data
- Withdraw consent where applicable
To exercise these rights, please contact us using the information below.
9. Children's Privacy
Our website and products are not intended for individuals under the age of 18.
We do not knowingly collect personal information from children.
If you believe a child has provided us with personal information, please contact us so we can remove it.
10. International Data Transfers
Your information may be processed or stored in countries outside your country of residence.
Where required, we implement appropriate safeguards to ensure your information remains protected in accordance with applicable privacy laws.
11. Third-Party Links
Our website may contain links to third-party websites.
We are not responsible for the privacy practices or content of those websites.
We encourage you to review their privacy policies before providing any personal information.
12. Changes to This Privacy Policy
We may update this Privacy Policy from time to time.
Any updates will be published on this page together with the revised "Last updated" date.
Continued use of our website after changes have been posted constitutes acceptance of the updated Privacy Policy.
13. Contact Us
If you have questions about this Privacy Policy or wish to exercise your privacy rights, please contact us.
Email: support@vitalymph.com
Website: https://vitalymph.com