Help Center
We're here to help.
We're here to make your VitaLymph experience as simple and stress-free as possible. Find answers to common questions about the product, ingredients, shipping, returns, and more.
Orders & Shipping
Where do you ship?
We currently ship to addresses throughout the United States.
How long does delivery take?
Delivery typically takes 5–8 business days.
Once your order has shipped, you will receive a confirmation email with your Track & Trace information.
How can I track my order?
After your order has been dispatched, we will send a Track & Trace link to the email address used during checkout.
Please allow some time for the carrier to update the tracking information.
Can I change or cancel my order?
You can request changes to your order within 30 days.
Orders can only be cancelled within 24 hours of placing the order.
To request a change or cancellation, email support@vitalymph.com with your full name and order number.
What should I do if my tracking says delivered, but I cannot find my package?
First, check around the delivery location, ask household members or neighbors, and contact the carrier.
When the package still cannot be located, email support@vitalymph.com with your full name and order number.
Returns & Refunds
How do I request a return or refund?
Email support@vitalymph.com with:
- Your full name
- Your order number
Our support team will respond the same day with the next steps.
Please do not return your order before receiving return instructions from us.
What happens if my order arrives damaged or incorrect?
Email support@vitalymph.com with your full name and order number.
Our support team will review the issue and respond the same day.
Still need help?
Our customer support team is happy to assist you.
Email: support@vitalymph.com
Response time: The same business day
Please include your full name and order number so we can help you faster.